--- title: "Backup Agent - How to configure your first backup" description: "You have just ordered your Backup Agent offer for your Bare Metal server. Discover how to set up your first backups." url: https://docs.us.ovhcloud.com/en/storage-and-backup/backup-agent/first-configuration lang: en --- > For AI agents: the complete documentation index is available at https://docs.us.ovhcloud.com/en/llms.txt, the full documentation bundle is available at https://docs.us.ovhcloud.com/en/llms-full.txt. # Backup Agent - How to configure your first backup You have just ordered your Backup Agent offer for your Bare Metal server. Discover how to set up your first backups. **Note:** Find more information about the Backup Agent product on [this page](https://docs.us.ovhcloud.com/en/storage-and-backup/backup-agent/product-presentation.md).   ## Requirements - A [dedicated server](https://us.ovhcloud.com/bare-metal/) in your OVHcloud account. - You need to have booted and configured an Operating System on your Bare Metal server. #### OVHcloud Control Panel Access - **Direct link:** [Backup Agent](https://manager.us.ovhcloud.com/#/bmc-backup-agent-baremetal/service) - **Navigation path:** `Bare Metal Cloud` > `Storage and backups` > `Backup Agent` **Warning:** **NOTE:** You must ensure that your server can be reached by our Veeam infrastructure. You will receive the exact information in your delivery email. Here is the information to allow access to your Bare Metal server: - IP/DNS of the server: `vspc-cgw1.prod01.us-east-vin.backup.us.ovhcloud.com` - Port: 6180 We also strongly recommend that you allow your server to reach other external addresses so that it can send your data to the Vault. There is no need to allow incoming traffic in this context.   ## Instructions The steps to create a backup for your server are as follows: - Adding your server to your Backup Agent and downloading the agent. - Retrieving your credentials for the VSPC web interface. - Installing the agent on your server. Once the agent is installed, it will receive the backup policy and will be able to perform backups. Once these steps are complete, your first backup will run automatically.   ### Ordering and downloading a Backup Agent #### For first-time users On the [Backup Agent](https://manager.us.ovhcloud.com/#/bmc-backup-agent-baremetal/service) page, click `Back up a Bare Metal server`. From the drop-down menu, select a server hosted in Vint Hill or Hillsboro to back up and click `Start`. **Warning:** **NOTE:** At this time, Backup Agent cannot be used with non-US servers. In the pop-up window, check the box to agree to the Terms of Service and Privacy Policy and click `Confirm`. **Note:** You should see the Bare Metal server you selected in your order in the table, with the status `not_installed`. This is normal at this stage; you now need to install the agent on your server. Click the `Download` button at the top of the table listing your agents. To install your agent on your Bare Metal server, click on the tab corresponding to your Operating System and choose either to download the installation file or use one of the commands provided to retrieve it. #### For users with an existing tenant On the [Backup Agent](https://manager.us.ovhcloud.com/#/bmc-backup-agent-baremetal/service) page, select the `Agents` tab, and click `Add a server`. In the right-hand panel, select your server and operating system and click `Add`. **Warning:** **NOTE:** At this time, Backup Agent cannot be used with non-US servers. Then, either `Download` the installation file or use one of the commands provided to retrieve it.   ### Retrieving your VSPC credentials Once your Backup Agent service has been delivered, go to the [Messages](https://manager.us.ovhcloud.com/#/communication/) section of the OVHcloud Control Panel and open the _Getting Started: Install Backup Agent_ message. Among other information, you will see a link to retrieve your credentials for the [VSPC web interface](https://docs.us.ovhcloud.com/en/storage-and-backup/backup-agent/vspc-presentation.md). **Important:** **WARNING:** The link to the credentials expires 7 days from when the message is sent and 1 hour from when the link is clicked. Retrieve and save your login information as quickly as possible. If you are unable to retrieve your credentials, please [contact our support team](https://docs.us.ovhcloud.com/en/account/account-information/contact-us-support.md).   ### Running Backup Agent on your server #### Windows Once the installation file is on your Bare Metal server, you can run it and follow the software procedure: Once installed, the agent connects to our infrastructure to retrieve your backup policy: **Warning:** **NOTE:** It will take approximately 10-15 minutes for the **Agent Status** to display as `Connected`. [VSPC](https://docs.us.ovhcloud.com/en/storage-and-backup/backup-agent/vspc-presentation.md) will apply a configuration on the backend that allows the Backup Agent to be deployed with a backup policy. **Important:** **WARNING:** You **MUST** wait for the agent's status changes to `enabled` in the [OVHcloud Control Panel](https://manager.us.ovhcloud.com/#/bmc-backup-agent-baremetal/agents)... or `Healthy` in the [VSPC](https://vspc.prod01.us-east-vin.backup.us.ovhcloud.com/) interface, it is safe to perform backups. #### Linux Once the installation file is on your server, go to the folder containing it and run the file as follows: ``` sudo bash ./LinuxAgentPackages..sh ``` **Note:** You may need to run the following command to grant execution permissions if your system does not support bash or sh: ``` chmod +x ./LinuxAgentPackages..sh ``` Once the installation is complete, you can verify it with this command: **Warning:** **NOTE:** It will take approximately 10-15 minutes for the **Connection state** to display as `Connected`. ``` sudo veeamconsoleconfig -s Management agent Connection state : Connected Cloud gateway : :6180 Connection account : ``` You can then see that one element is `Not installed`: ``` Backup agent Status : Not installed ``` This is normal. [VSPC](https://docs.us.ovhcloud.com/en/storage-and-backup/backup-agent/vspc-presentation.md) will apply a configuration on the backend that allows the Backup Agent to be deployed with a backup policy. Once the Backup Agent's status changes to `Running`, it is safe to perform backups. **Important:** **WARNING:** You **MUST** wait for your agent's status to reach `Running` in the CLI... ``` Backup agent Status : Running ``` or `enabled` in the [OVHcloud Control Panel](https://manager.us.ovhcloud.com/#/bmc-backup-agent-baremetal/agents)... or `Healthy` in the [VSPC](https://vspc.prod01.us-east-vin.backup.us.ovhcloud.com/) interface, it is safe to perform backups.   ## Go further Browse all the [Dedicated Servers guides](https://docs.us.ovhcloud.com/en/bare-metal-cloud/dedicated-servers/landing-page-dedicated-servers.md). Browse the rest of the [OVHcloud US documentation](https://docs.us.ovhcloud.com/en/index.md) for guides on our other products and services. Learn more about [Dedicated Servers](https://us.ovhcloud.com/bare-metal/) on the OVHcloud US website.