---
title: "Setting up Veeam Backup & Replication"
description: "Veeam Backup & Replication is a data protection software. It offers its users a wide range of options for backing up, replicating, and restoring their data."
url: https://docs.us.ovhcloud.com/en/storage-and-backup/veeam/veeam-backup-replication
lang: en
---
> For AI agents: the complete documentation index is available at https://docs.us.ovhcloud.com/en/llms.txt, the full documentation bundle is available at https://docs.us.ovhcloud.com/en/llms-full.txt.

# Setting up Veeam Backup & Replication

Veeam Backup & Replication is a data protection software. It offers its users a wide range of options for backing up, replicating, and restoring their data.

**Warning:**

**NOTE:** If a virtual machine is protected using multiple backup methods (for example, [VM backup](https://helpcenter.veeam.com/docs/vbr/qsg/vm_backup.html?ver=13) and [Agent backup](https://helpcenter.veeam.com/docs/vbr/userguide/protect_comp.html?ver=13)), each method consumes a separate license and is billed independently.

To avoid additional charges, protect each virtual machine using **only one backup method**.

 

## Requirements

- A [Veeam Enterprise solution](https://us.ovhcloud.com/storage-solutions/veeam-enterprise/)

- Windows Server 2012 or a newer version

- Veeam Backup & Replication v12.3 or earlier

- _For&#x20;_[_Hosted Private Cloud_](https://us.ovhcloud.com/hosted-private-cloud/)_&#x20;customers willing to use their private infrastructure:_ outbound/established TCP traffic must be allowed towards the service IP and the port range 950-999

  **Note:**

  **Example:** For the service pcc-1.2.3.4.ovh.us with IP 1.2.3.4, the customer's network appliance should have an outbound rule allowing TCP traffic against port range 950-999 and IP 1.2.3.4 to allow NFC communication to the ESXi hosts.

 

## Instructions

### Setting up Veeam Backup & Replication

Download and install the **Veeam Backup & Replication 12.0** solution from the [Veeam website](https://www.veeam.com/download_add_packs/vmware-esx-backup/12.0). If you do not have an account, you will need to set one up (account setup is free). Once you have logged in, your download should start automatically.

The files will appear in ISO disk image format. Double-click the ISO image and run the installation setup.

On the server, you can then launch the installation wizard. Select `Install Veeam Backup & Replication`.

After you have read the license agreement, click `I Accept`.

Click `Next` to skip the step of opening a license file.

Review the installation settings and click `Install`.

Next, wait for the installation to complete.

Once it is complete, exit the installation wizard by clicking `Finish`.

 

### Creating a Veeam Enterprise service account

#### Step 1: Launch a service account

Generate a **complex password** for your service account.
To ensure that the Veeam licence activation works correctly, the username and password must use only supported characters:
- Lowercase and uppercase letters **without accents** (a-z, A-Z)
- Numbers (0-9)
- Special characters: `! @ = # % & ' " { } * ( ) [ ] ? . , ; : - _ \ / +`

**Warning:** **NOTE:** If the username or password contains unsupported characters, the license activation may fail.

Next, launch Windows PowerShell as an administrator and create the service account, for example:
```
New-LocalUser "OVHVeeamEnterprise" -Password (ConvertTo-SecureString -AsPlainText "P@ssword01" -Force)-Description "OVHcloud Service Account for Veeam Enterprise" -PasswordNeverExpires:$true -UserMayNotChangePassword:$true -AccountNeverExpires:$true
```
Please note that the account name and password shown here are examples, and must be replaced with your own details:
- Account name: OVHVeeamEnterprise
- Password: P\@ssword01

#### Step 2: Define the service account authorizations

Launch the Veeam console.

Check that it is in **Community Edition** mode.

Go to the menu, and click `Users and Roles`.

In the **Security** window, select `Add...`.

Then, in the **Add User** window, enter the service account name you have created. Select the `Veeam Backup Administrator` role and confirm by clicking `OK`.

If you go back to the **Security** window, you can check that the account has been defined properly.

 
**Launch and Activation Permissions**
The OVHVeeamEnterprise user is only accessible locally, so it is necessary to add permissions in the Windows graphical user interface to enable the remote connection.
In your Windows search bar, **type "Component Services"** and launch the service.
1. On the left menu and following the tree structure, click on `Component Services`, `Computers`, and then `My Computer`.
2. Under the **Actions** tab, click on `More Actions`.
3. Select `Properties`.
4. Go to `COM Security`.
5. In the **Launch and Activation Permissions** section, click `Edit Limits`.

6. Click on `Add...`.
7. Click on `Advanced`.
8. Click on `Find Now`, select the `OVHVeeamEnterprise` user from the list below, and then click `OK` to confirm the selection.

9. Select the `OVHVeeamEnterprise` user from the list, **Allow** `☑` all permissions, and click `OK`.
10. Click `Apply` to validate the changes.

**Tip:** **SUCCESS!** Your OVHVeeamEnterprise user is now accessible locally and remotely.

#### Step 3: Register the Veeam Backup & Replication server

##### Using the OVHcloud Control Panel

In the [OVHcloud Control Panel](https://manager.us.ovhcloud.com/):
1. Click `Hosted Private Cloud` tab in the top navigation menu.
2. Select your `backupserverenterprise...` service in the **Platforms and services** section.
3. Click `Activate license` in the **Shortcuts** box.

**Warning:** **NOTE:** The **Shortcuts** panel is also where you can cancel your license.

In the new window, enter the following information:
- The public IP address through which your **Veeam Backup & Replication** server can be reached.
- The login credentials you previously created (user name and password).

Validate by clicking `OK`.

**Warning:** **NOTE:** Activation can take up to an hour.

Once the activation is complete, you will find the configuration information on the service page.

##### Using the OVHcloud API

You can also accomplish this via the [OVHcloud API](https://api.us.ovhcloud.com/).
First, retrieve your serviceName:

[GET /veeam/veeamEnterprise](https://api.us.ovhcloud.com/console/?section=/veeam/veeamEnterprise&branch=v1#get-/veeam/veeamEnterprise)

Then register it:

[POST /veeam/veeamEnterprise/{serviceName}/register](https://api.us.ovhcloud.com/console/?section=/veeam/veeamEnterprise&branch=v1#post-/veeam/veeamEnterprise/-serviceName-/register)

You will need the following information:
- the public IP address that can be used to contact your **Veeam Backup & Replication** server
- your server’s **Veeam Backup & Replication** port (usually **9392/TCP**)
- the login for the account you have just created
- the password for your service account

You can retrieve the public IP used by Veeam Enterprise to contact your **Veeam Backup & Replication** server via:

[GET /veeam/veeamEnterprise/{serviceName}](https://api.us.ovhcloud.com/console/?section=/veeam/veeamEnterprise&branch=v1#get-/veeam/veeamEnterprise/-serviceName-)

**Note:** When your license activation has finished, the result of this API call will show `activationStatus: "done"`.

#### Step 4: Verify the registration

Launch the Veeam console.

Go to the menu, then click `License`.

Please confirm that the information displayed is for your OVHcloud license.

 

## Go further

Browse all the [VMware on OVHcloud guides](https://docs.us.ovhcloud.com/en/hosted-private-cloud/vmware/landing-page-vmware.md).

Browse the rest of the [OVHcloud US documentation](https://docs.us.ovhcloud.com/en/index.md) for guides on our other products and services.

Learn more about [VMware on OVHcloud](https://us.ovhcloud.com/hosted-private-cloud/vmware/) on the OVHcloud US website.
