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Block Storage - Responsibility sharing

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The RACI below details shared responsibilities between OVHcloud and the customer for the Public Cloud Block Storage service. This shared model can help relieve the customer’s operational burden.

Roles
R: Is in charge of carrying out the process
A: Accountable for the successful completion of the process
C: Is consulted during the process
I: Is informed of the results of the process

 

1. Before subscription

1.1. Specify service as needed

ActivityCustomerOVHcloud
Choose the Block Storage scale following business needs (Classic, High speed, High speed gen2, LUKS, etc.)RAI
Provide personal data needed for service subscriptionRAI
Choose a service location aligned with the location of InstancesRAI

 

2. Service availability

2.1. Install the service

ActivityCustomerOVHcloud
Produce, route, deliver, and maintain physical Instances and hosting buildingsIRA

 

2.2. Reversibility model

ActivityCustomerOVHcloud
Import format images supported by OpenStack infrastructureRAI

 

2.3. Customer Information System setup

ActivityCustomerOVHcloud
Choose the volume type and storage sizing adapted to the needRACI
Install software neededRA 

 

3. Service usage

3.1. Operations

3.1.1. Daily operations
ActivityCustomerOVHcloud
Manage data security hosted on the service (confidentiality, integrity, backups, etc.)RA 
Manage network accessibility of storage volumes within attached Instances RA
Decide to add / remove a Block Storage option (resizing, create a snapshot, create a backup volume)RAI
Carry out to add / remove a Block Storage option (resizing, create a snapshot, create a backup volume)IRA
Install needed security bricks and toolsRA 
Administrate storage serviceIRA
Administrate dataRA 
Manage backupsRA 
Manage backups following Customer request (optional)CIRA
3.1.2. Access management
ActivityCustomerOVHcloud
Manage access rights to the OVHcloud Control PanelRAI
Manage physical and logical access to infrastructures for OVHcloud teamsIRA
Manage access and security policy for service usersRA 
3.1.3. Monitoring
ActivityCustomerOVHcloud
Manage and monitor physical server's capacity in support of Public Cloud services RA
Monitor Block Storage clusters' performancesIRA
Retain logs of control plane for Instances monitoring (API, hypervisor) RA
Retain logs of Information System hosted on InstancesRA 
Monitor the proper functioning of physical devices (utilities) in support of the serviceIRA
Create, modify, control, restore, delete jobs of backupsRA 
Create jobs of backups following subscription to Automated backups optionAIR
Maintain storage and backup devices used for the service RA
3.1.4. Storage
ActivityCustomerOVHcloud
Manage data encryption of storage space allocatedRA 
3.1.5. Management
ActivityCustomerOVHcloud
Provide inventory of storage volumes usedIRA
Manage the security of management infrastructure (API, control plane) RA
Manage security of OS, software, and middleware installed on InstancesRA 
Manage physical security of equipment and hosted infrastructuresIRA
Manage data security hosted on storage volumesRA 
3.1.6. Business continuity
ActivityCustomerOVHcloud
Perform periodic restoration testsRA 
Maintain a business continuity and disaster recovery plan for IS hostedRAC
Manage automatic management systems for the infrastructure providedIRA

 

3.2. Event management

3.2.1. Incidents
ActivityCustomerOVHcloud
Process hardware and network incidents (tickets and contacts)AIRA
Process other incidentsRA 
Replace faulty hardware on physical servers and hard disksIRA
Restore backups of data volumesRA 
Realize backup recovery in case of subscription to an option managed by OVHcloudAR
3.2.2. Changes
ActivityCustomerOVHcloud
Deploy updates and patches of OS, software, middleware, and Information System hosted on InstancesRA 

 

4. Reversibility

4.1. Reversibility Model

ActivityCustomerOVHcloud
Plan reversibility operationsRA 
Choose fallback infrastructuresRACI
Export data in QCOW2 formatRAI

 

4.2. Data recovery

ActivityCustomerOVHcloud
Manage reversibility operationsRA 
Migrate/transfer dataRA 

 

5. End of service

5.1. Destroy configurations

ActivityCustomerOVHcloud
Destroy configurations at the end of service following contract termination RA

 

5.2. Data destruction

ActivityCustomerOVHcloud
Destroy data hosted on volumes storage RA
Destroy end-of-life storage devices RA

 

Go further

Browse all the Block Storage guides.

Browse the rest of the OVHcloud US documentation for guides on our other products and services.

Learn more about Block Storage on the OVHcloud US website.