For AI agents: the complete documentation index is available at https://docs.us.ovhcloud.com/en/llms.txt, the full documentation bundle is available at https://docs.us.ovhcloud.com/en/llms-full.txt, and this page is available as Markdown at https://docs.us.ovhcloud.com/en/storage-and-backup/backup-agent/first-configuration.md.
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Backup Agent - How to configure your first backup

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You have just ordered your Backup Agent offer for your Bare Metal server. Discover how to set up your first backups.

Info

Find more information about the Backup Agent product on this page.

 

Requirements

  • A dedicated server in your OVHcloud account.
  • You need to have booted and configured an Operating System on your Bare Metal server.

OVHcloud Control Panel Access

  • Direct link: Backup Agent
  • Navigation path: Bare Metal Cloud > Storage and backups > Backup Agent
Warning

NOTE: You must ensure that your server can be reached by our Veeam infrastructure.

You will receive the exact information in your delivery email.

Here is the information to allow access to your Bare Metal server:

  • IP/DNS of the server: vspc-cgw1.prod01.us-east-vin.backup.us.ovhcloud.com
  • Port: 6180

We also strongly recommend that you allow your server to reach other external addresses so that it can send your data to the Vault. There is no need to allow incoming traffic in this context.

 

Instructions

The steps to create a backup for your server are as follows:

  • Adding your server to your Backup Agent and downloading the agent.
  • Retrieving your credentials for the VSPC web interface.
  • Installing the agent on your server.

Once the agent is installed, it will receive the backup policy and will be able to perform backups.

Once these steps are complete, your first backup will run automatically.

 

Ordering and downloading a Backup Agent

For first-time users
For users with an existing tenant

On the Backup Agent page, click Back up a Bare Metal server.

From the drop-down menu, select a server hosted in Vint Hill or Hillsboro to back up and click Start.

Warning

NOTE: At this time, Backup Agent cannot be used with non-US servers.

Backup agent order

In the pop-up window, check the box to agree to the Terms of Service and Privacy Policy and click Confirm.

Info

You should see the Bare Metal server you selected in your order in the table, with the status not_installed. This is normal at this stage; you now need to install the agent on your server.

Click the Download button at the top of the table listing your agents.

To install your agent on your Bare Metal server, click on the tab corresponding to your Operating System and choose either to download the installation file or use one of the commands provided to retrieve it.

Backup agent download window

 

Retrieving your VSPC credentials

Once your Backup Agent service has been delivered, go to the Messages section of the OVHcloud Control Panel and open the Getting Started: Install Backup Agent message.

Among other information, you will see a link to retrieve your credentials for the VSPC web interface.

Danger

WARNING: The link to the credentials expires 7 days from when the message is sent and 1 hour from when the link is clicked. Retrieve and save your login information as quickly as possible.

If you are unable to retrieve your credentials, please contact our support team.

 

Running Backup Agent on your server

Windows
Linux

Once the installation file is on your Bare Metal server, you can run it and follow the software procedure:

First configuration - step 1

First configuration - step 2

First configuration - step 3

First configuration - step 4

First configuration - step 5

Once installed, the agent connects to our infrastructure to retrieve your backup policy:

Warning

NOTE: It will take approximately 10-15 minutes for the Agent Status to display as Connected.

First configuration - step 6

First configuration - step 7

VSPC will apply a configuration on the backend that allows the Backup Agent to be deployed with a backup policy.

Danger

WARNING: You MUST wait for the agent's status changes to enabled in the OVHcloud Control Panel...

Backup agent enabled

or Healthy in the VSPC interface, it is safe to perform backups.

Managed computers healthy

 

Go further

Browse all the Dedicated Servers guides.

Browse the rest of the OVHcloud US documentation for guides on our other products and services.

Learn more about Dedicated Servers on the OVHcloud US website.